Key responsibilities:
- Answer, screen and direct incoming telephone calls.
- Assist walk-in clients.
- Other duties and tasks as assigned by supervisor(s).
Qualifications:
- Ability to maintain confidentiality and follow established policies and procedures.
- Familiarity with the use of computers, phones and general office equipment.
- Pleasant, patient and dependable.
Training and Support:
- Volunteer will be trained on Iowa Legal Aid’s computer and telephone systems as well as office equipment.
- Volunteer will receive support and supervision from Iowa Legal Aid’s staff and/or AmeriCorps members.
Time Commitment:
- The time commitment will depend on the volunteer’s availability and Iowa Legal Aid’s needs.
Position Location:
- Volunteer must be available to come into the regional office during business hours.
- Iowa Legal Aid offices are located in Cedar Rapids, Council Bluffs, Davenport, Des Moines, Dubuque, Iowa City, Mason City, Ottumwa, Sioux City and Waterloo.
Position Benefits:
- Gain experience working in a professional legal setting.
- Work with dedicated, passionate and collegial staff and volunteers.
- Positively impact members of your community.
If you are interested in this volunteer position, please visit our website at http://www.iowalegalaid.org/volunteers
For more information about Iowa Legal Aid, go to http://www.iowalegalaid.org/ and http://iowalegalaidfoundation.org/
Please note that all positions may not be available at all times or locations nearest you. For example, a particular position may have been filled or we may have limited capacity to engage volunteers with certain types of skills. Even though we cannot guarantee a placement to every prospective volunteer, we will do our best to match the applicants’ skills and interests with our present needs.
Iowa Legal Aid is an Equal Opportunity Employer
Reasonable accommodations are available to qualified applicants upon request
Auxiliary aids and services are available in alternative formats
